TERMS AND CONDITIONS

GENERAL CONTRACTING CONDITIONS

GENERAL INFORMATION

The ownership of this website, MADEINCANDELA.COM (hereinafter web site) is held by: Candela Gómez, provided with NIF 50776874G, with address at C / Mayor, 78 piso 5 puerta 2 CP28013 Madrid, Spain, and whose data of contact are via email pedidos@madeincandela.com, or via postal address, at the address listed.

This document (as well as other documents mentioned here) regulates the conditions governing the use of this website www.madeincandela.com and the purchase or acquisition of products and/or services therein (hereinafter, conditions).
For the purposes of these conditions it is understood that the activity that MADEINCANDELA.COM develops through the website, includes: sale of jewelry and accessories.

In addition to reading these conditions, before accessing, browsing and/or using this website, the user must have read the legal notice and the general conditions of use, including, the cookie policy and the privacy and protection policy of data of MADEINCANDELA.COM.
By using this website or making and/or requesting the acquisition of a product and/or service thereof, the user agrees to be bound by these conditions and all of the above, so if you do not agree with all of them, you should not use this website.

Likewise, it is reported that these conditions could be modified. The user is responsible for consulting them every time he/she accesses, browse and/or use the website since those that are in force at the time he/she requests the purchase of products and/or services will be applicable.

For all the questions that the user may have in relation to the conditions, he can contact the owner using the contact details provided above or, if applicable, using the contact form.

THE USER
The access, navigation and use of the website, confers the condition of user (hereinafter referred to, indistinctly, individually, as a user or jointly as users), for which he/she is accepted, since the navigation of the website starts, all the conditions set forth herein, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case may be.

The user assumes responsibility for the correct use of the website. This responsibility will extend:
* Make use of this website only to make inquiries and purchases or acquisitions legally valid.
* Do not make any false or fraudulent purchase. If it could reasonably be considered that a purchase of this nature has been made, it could be canceled and the relevant authorities informed.
* Provide truthful and lawful contact data, for example, email address, postal address and/or other information (see legal notice and general conditions of use).

The user declares to be over 18 years of age and have the legal capacity to enter into contracts through this website.
The website is aimed primarily at users residing in Spain. MADEINCANDELA.COM does not ensure that the website complies with the laws of other countries, either totally or partially. MADEINCANDELA.COM declines all responsibility that may derive from said access, nor does it ensure shipments or provision of services outside of Spain.
The user can formalize at his/her choice, with MADEINCANDELA.COM the contract of sale and/or desired services in any of the languages, in which these conditions are available on this website.

PURCHASE OR ACQUISITION PROCESS

The duly registered users can buy on the website through the established means and forms. You will have to follow the purchase and/or acquisition procedure on line of MADEINCANDELA.COM, during which several products and/or services can be selected and added to the basket and finally, click on “checkout”.

Likewise, the user must fill in and/or check the information that is requested in each case, although, during the purchase process, before making the payment, the purchase data can be modified.

Next, the user will receive an email confirming that MADEINCANDELA.COM has received his/her order, purchase request and/or service provision, that is, the order confirmation. And, where appropriate he/she will be informed, also, by email when his/her purchase is being sent. Where appropriate, this information could also be made available to the user through his/her personal space of connection to the website.

Once the purchase procedure has been completed, the user consents that the website generates an electronic invoice that will be sent to the user via email. And, where appropriate, through his/her personal space of connection to the website. Likewise, the user can, if he or she wishes, obtain a copy of his/her paper invoice, requesting it from MADEINCANDELA.COM, using the contact spaces of the website or through the contact information provided above.

The user acknowledges to be aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are displayed next to the presentation or, where appropriate, image of this on your page of the website, indicating and taking into account each case, but not limited to: name, price, components, quantity, color, detail of the products, or characteristics, manner in which they will be carried out and/or cost of the performances; and acknowledges that the execution of the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

Unless expressly stated otherwise, MADEINCANDELA.COM is not the manufacturer of the products sold or that could be sold on the website. Although MADEINCANDELA.COM makes great efforts so that the information shown on the website is correct, sometimes the packaging and/or the materials and/or the components of the products may contain additional or different information from the one that appears on the website.

The communications, purchase orders and payments that take place during transactions made on the website, may be archived and kept in the computerized records of MADEINCANDELA.COM in order to constitute a means of evidence of the transactions, in any case, respecting the reasonable security conditions and the laws and regulations in force in this regard that are applicable, and particularly in compliance with the GDRP and the rights that assist users in accordance with the privacy policy of this website (General Data Protection Regulation).
AVAILABILITY
All purchase orders received by MADEINCANDELA.COM through the website are subject to the availability of the products and/or that no circumstance or cause of force majeure (clause 9 of these conditions) affects the supply thereof and/or provision of services. If there are difficulties in the supply of products or no products remain in stock, MADEINCANDELA.COM undertakes to contact the user and refund any amount that may have been paid in concept of amount.

PRICES AND PAYMENT

The prices displayed on the website are the final ones, in euros (€) and include taxes, except that due to legal requirements, especially regarding VAT, a different issue is indicated and applied.

Shipping costs are included in the final prices of the products as shown on the website. Thus, MADEINCANDELA.COM performs shipping and/or delivery services through PACKLING PRO.

In no case the website will add additional costs to a product automatically, but those that the user has selected and chosen voluntarily and freely.

If you have difficulty placing your order or browsing through our website, you must delete the cookies and restart the browser. If the problems persist, please contact us by sending an email to pedidos@madeincandela.com and we will help you as soon as possible.
The payment methods accepted are:

– Paypal
– Stripe
– Credit card, through these platforms.
– Bank Transfer: If you want us to expedite the delivery of your order, send us via email to pedidos@madeincandela.com, proof of the bank transfer made

Accepted credit cards are VISA, MasterCard, and other international cards.

Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, MADEINCANDELA.COM will not be responsible for any delay in delivery and will not be able to enter into any contract with the user.
Once MADEINCANDELA.COM receives the purchase order from the user through the website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the sending confirmation is sent to the user.

If at the time of payment, you experience any difficulty or error, you should follow the steps detailed below. If the problems continue, make contact with us by sending an email to pedidos@madeincandela.com.

– Clear the cookies, restart your browser and try to make the purchase again.
– Use an alternative credit card.
– Use an alternative payment method.

The purchases in MADEINCANDELA.COM, are completely safe purchases since in no case do we have access to your bank details.

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